SaaS Acceptable Use Policy

Kwela Solutions’ Acceptable Use Policy for Folio Software-as-a-Service


Last updated: 2 October 2018


This Acceptable Use Policy (“Policy”) outlines unacceptable use of Folio Software-as-a-Service (SaaS), which interact with, or access, the Internet (the “Service”). This Policy is in addition to any other terms and conditions under which Kwela Solutions provides the Service to you.

Kwela Solutions may make reasonable modifications to this Policy from time to time by posting a new version of this document on the Folio website at the current URL. Revisions are effective immediately upon posting. Accordingly, we recommend that you visit the Folio website regularly to ensure that your activities conform to the most recent version.

Questions about this Policy (e.g., whether any contemplated use is permitted) and reports of violations of this Policy should be directed to

The examples listed in this Policy are not exhaustive. Prohibited uses and activities include, without limitation, any use of the Service in a manner that, in Kwela Solutions’ reasonable judgment, involves, facilitates, or attempts any of the following:

⁃ violating any law of, or committing conduct that is tortuous or unlawful in, any applicable jurisdiction;
⁃ displaying, performing, sending, receiving or storing any content that is obscene, pornographic, lewd, lascivious, or excessively violent, regardless of whether the material or its dissemination is unlawful;
⁃ advocating or encouraging violence against any government, organisation, group, individual or property, or providing instruction, information, or assistance in causing or carrying out such violence, regardless of whether such activity is unlawful;
⁃ accessing, sending, receiving, displaying, performing, disclosing, storing, or executing any content a) in violation of any copyright, right of publicity, patent, trademark, service mark, trade name, trade secret or other intellectual property right, b) in violation of any applicable agreement, or c) without authorisation;
⁃ deleting or altering author attributions, copyright notices, or trademark notices, unless expressly permitted in writing by the owner;
⁃ obtaining unauthorised access to any system, network, service, or account;
⁃ interfering with service to any user, site, account, system, or network by use of any program, script, command, or otherwise;
⁃ collecting or harvesting any personally identifiable information, including account names;
⁃ impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity;
⁃ using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to Kwela servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser;
⁃ introducing or activating any viruses, worms, harmful code and/or Trojan horses;
⁃ sending or posting unsolicited messages or e-mail, whether commercial or not, a) to any recipients who have requested that messages not be sent to them, or b) to a large number of recipients, including users, newsgroups, or bulletin boards, at one time;
⁃ evading spam filters, or sending or posting a message or e-mail with deceptive, absent, or forged header or sender identification information;
⁃ bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein;
⁃ holding Kwela Solutions or its affiliates up to public scorn or ridicule; and/or
⁃ reselling Kwela Solutions’ services, in whole or in part, to any entity or individual, without Kwela Solutions’ prior written consent, or misrepresenting your relationship with Kwela Solutions.